Frequently Asked Questions

Everything you need to know about Scheer PAS

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Product

Why should I choose Scheer PAS? There are so many other tools.

Because existing (monolithic) business applications often no longer meet the requirements that companies face today. Digital transformation, market disruptions, and increasingly demanding customers necessitate innovative business applications to meet the new expectations in the digital age. Scheer PAS is an Application Composition Platform that helps companies eliminate inefficiencies and establish agility and flexibility. This is achieved through a unique combination of integration (iPaaS), application development, and process automation in a single Low-Code experience for both business users and developers.

What do you mean by "composition"? Is there an example?

"Composition" refers to the process of creating a new service or process by combining existing elements, such as services, tasks, or other components, into a single cohesive unit. This allows you to design and build more complex processes by reusing existing functionalities, which can save time and effort in development.

A Composable Enterprise is an organization that can react fast to changing business needs. This rapid adaptation is achieved through the assembly and reassembly of smaller, independent application components (composable applications).

Which skills are required to learn Scheer PAS?

Scheer PAS is designed in a way that different kinds of users can use it to work together on a project, whether they are software developers or users without any IT knowledge.

How fast can we learn Scheer PAS?

With Scheer PAS, you can build your first application in the matter of days. Once you have access to your account, you can go through our step-by-step tutorials to build your first application. Various example applications show the main features of the platform.

How long does it take to understand Scheer PAS and being able to work without professional services?

This depends on what you want to do. In the first projects, it is recommended to implement a mixed team with resources from customers and Scheer PAS.  In the beginning, the customer would model the process with BPMN and the UIs with the Low-Code Editor. The implementation of the BPMN tasks and – if necessary – the enhancement of the UIs with AngularJS code then would be done by Scheer PAS. With this approach, you can work on your tasks within a few weeks. Then you can learn from the implementation of the PAS consultants and also benefit from the project-based libs which are developed by the PAS engineers.

Do you have a training program to educate my staff to build Scheer PAS solutions?

We offer various learning materials to help you become familiar with our product: In the information section of our website, you have access to blog articles, videos, whitepapers, a glossary and much more.

If you would like to learn more about our products and their different components, you can follow one of our comprehensive self-learning tutorials, see  Scheer PAS Academy.

In addition, our extensive online documentation,  where all functionalities of the platform are explained in a comprehensible way, is available to you at any time.

After I'm done with the customization using Pro-Code, can I jump back into Low-Code environment?

Developing Pro-Code applications for the Scheer PAS platform assumes intermediate-level knowledge of HTML, CSS, JavaScript and the Angular framework.

When you develop a Low-Code application with the Scheer PAS Designer, the Designer offers you the possibility to download the uncompiled Angular resources that were generated by the designer. These resources are the starting point for Low-Code application development.

IDE

To work with Angular we can recommend Visual Studio Code as a development environment.

Version Control

We recommend using GIT to version your project.

After finishing the customization using Pro-Code, the project can be imported back into the Scheer PAS Designer in order to continue working on it using Low-Code.

Implementation

How can we access Scheer PAS?

Our partners need an Internet connection and a compatible web browser. They visit Scheer PAS portal, log in with their credentials, and access the application's features and data via the web interface. No local installation or downloads are required.

Can we host it On-Premise in our datacenter?

You have the ability to deploy quickly, frequently, and as it fits your business with Scheer PAS’ hosting models namely on private cloud, public cloud or On-Premise.

What about data security/encryption when hosted on Azure?

Data is always transparently encrypted at rest using 256-bit AES encryption. For extra sensitive use cases, End-to-End encryption at the host level can be enabled to encrypt all transfers from and to the storage as well as cache layers. Platform- or customer-managed keys are possible.

Can be build Site-to-Site VPNs between Datacenters?

We can incorporate your local services or endpoints On-Premises or in other locations with a Site-to-Site VPN via protocol IPsec/IKE.

Pricing

What are the costs of using your platform?

Our platform is based on a Software as a Service (SaaS) concept. In addition to the general functions, hosting, support, as well as regular updates are included in the annually recurring costs.

The platform adapts to the requirements of our customers, i.e. depending on the use case, different parameters can be defined. In general, we calculate the license fees based on the number of services that are created/used and the corresponding users (developer/user).

Customers decide if high availability, gold-level support (24/7) are needed and book these services, as well as further functional modules (AI module, process mining, analytics and so on) in addition.

Our standard SaaS contract is a three-year commitment that is billed annually.

In addition to the license fees, our Professional Service can be used for the creation of initial processes or services. Billing is based on time and effort and is reported in man-days, depending on the complexity of the process.

General Questions about Scheer PAS

Who can work with Scheer PAS?
  • Business Analysts: Business analysts are responsible for analyzing and modelling business processes using Scheer PAS. They work closely with stakeholders to understand process requirements and then use the tool to design and document these processes.
  • Process Designers: Process designers use Scheer PAS to create and model business processes. They may be responsible for designing workflows, defining process steps, and specifying the logic and rules that govern these processes.
  • IT Professionals: IT professionals, including developers and system administrators, are often involved in the implementation and maintenance of Scheer PAS. They may configure the software, integrate it with other systems, and ensure its smooth operation.
  • Consultants: Consultants with expertise in business process management (BPM) and automation may work with Scheer PAS to assist organizations in optimizing their processes and implementing automation solutions.
  • End Users: Depending on the organization's setup, end users may interact with Scheer PAS through user interfaces and dashboards to perform tasks, monitor processes, and provide input into workflows.
  • Project Managers: Project managers may oversee projects that involve the implementation of Scheer PAS. They ensure that the project stays on track, meets deadlines, and aligns with business goals.
  • Training and Support Specialists: Professionals who provide training and support for Scheer PAS users within an organization. They help users understand how to use the software effectively and troubleshoot any issues.
  • Business Owners and Executives: Senior executives and business owners may use Scheer PAS to gain insights into business processes, monitor performance, and make strategic decisions based on process data and analytics.
Do you have an Academy?

If you would like to learn more about our products and their different components, you can follow one of our comprehensive self-learning tutorials, see Scheer PAS Academy.

Can you help us implement PAS?

Yes, via Professional Services. There are two options you can choose from when assembling Professional Services. This can be a mixed team consisting of your developers and our Scheer PAS consultants, or we can do the whole implementation in just one step.

Do you guarantee GDPR?

Yes, Scheer PAS is committed to ensuring GDPR compliance in its data processing practices. We treat your personal data confidentially and in accordance with relevant data protection regulations, including the European General Data Protection Regulation (GDPR), German Federal Data Protection Act (BDSG), Austrian Data Protection Act 2018 (DSG 2018), and more. Our data processing is based on legal foundations, and we prioritize strong data security. For more details, please review our Privacy Policy.

In which data centers are you hosting?

In general, we host our SaaS instances in the Azure regions of Europe, mainly “North Europe” and “West Europe”. Alternative regions, like Germany, are of course also possible. Find out more about Azure regions here: https://azure.microsoft.com/explore/global-infrastructure/geographies/#geographies

How can I call the support?

You can reach our support team by email at support@scheer-pas.com or online via our Service Desk at  support.scheer-pas.com/servicedesk. You can also find more information on how the service desk works in our online documentation.

Do you have documentation on how to use Scheer PAS?

We offer various learning materials to help you become familiar with our product:

If you would like to learn more about our products and their different components, you can follow one of our comprehensive self-learning tutorials, just visit our Scheer PAS Academy.

In addition, our extensive online documentation is available to you at any time, in which all functionalities of the platform are explained in a comprehensible way.

And in the information section of our website you have access to blog articles, videos, whitepapers, a glossary and much more.

Still need more information?

We can help you out!

Additional Information about Scheer PAS
Knowledge Corner
Compact. Informative. Up-to-date. Follow our experts live in the Scheer PAS Online Sessions and find out more about features and functions in our whitepapers.
Client Testimonials
Our goal? Your success! Learn more about our customers. We support you in partnership and on a long-term basis in all topics related to digitization and process automation
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