Software producer instead of software consumer?

The ability of a company to develop its own software solutions, and thus to be able to react swiftly and flexibly to diverse challenges is critical for its future success. 

Gartner prepares CIOs for uncertain times. The market research and consulting firm recommends approaching a moving objective by way of many small, easily correctable steps. In a related study, IDC assumes that, over the next three to five years, virtually all companies – independent of their industry – will develop toward becoming a “digital innovation factory”. One thing is clear: Speed is key. The fastest shall receive the spoils – provided they have a structured and, at the same time, flexible strategy to set up their digital-native company.

This shift requires (in addition to the continued use of business-critical standard software such as CRM, Finance, HCM, procurement systems, etc.) the internal development of software to satisfy the growing and changing demands, expectations and preferences of customers. 

It is critical for the success of this strategy that newly developed applications are seamlessly integrated into the company’s own IT systems and processes. Only this way, can companies create real added value for customers and partners with digitally optimized product offerings and services. 

Therefore, the topic is not simply fast process automation through a combination of low code and pro code application development. At the same time, it is a matter of intelligent integration, flexible connection of external systems, secure document transmission, and the effective integration of AI for decision support. 

Only the package as a whole will significantly improve the efficiency of the operational processes and the profitability of the company, and offer a digitally improved user experience to both customers and employees.