The process model as an ideal picture of business
Process models serve the complete documentation of a draft ideal process and should convey a unified view of a process sequence.
However, does this ideal picture correspond to reality?
Operative business is dominated by unforeseen events and routines that have become the norm. In order to optimize and adapt processes it is compulsory to look at what is happening in reality.
Business processes must be analyzed
With the help of process mining, the technology for the analysis of big data, every variant of a process step can be reconstructed and analyzed. Pictures, designs, facts and numbers can be visually presented with the help of digital traces such as attributes, time stamps or activities.
Adapt your processes
Based on real processes, problematic process steps can be identified and adapted. Through absolute transparency risks are minimized and efficiency is increased.
In the first step process models are extracted and real processes are identified on the basis of data from event logs and with the help of diverse process mining algorithms.
For the purposes of conformance control event logs (real processes) are compared with the corresponding process models to identify the resulting match or differences.
In a third step the process models are adapted and improved based on data from the real process. In doing, so a differentiation is made between change and enhancement.
How do we improve our delivery times and increase customer satisfaction?
With Scheer Process Mining you are given a visual representation of the process sequence with relevant KPI’s on all process steps. The transparency of the business procedures enables a comprehensive analysis of cause:
Inefficient authorization processes | time intensive interventions in the order process | unnecessary process steps
How can we make use of all the discounts and price reductions we have been granted?
In order to keep the company’s cost structure balanced, every invoice must be paid by the discount date. Seamless processes of payment authorization by specialist departments play an integral part in this. With Scheer Process Mining all internal authorization processes are visualized and possible bottlenecks identified. Through the creation of a real process diagram a detailed analysis of cause can be made:
Incorrect supplier data | Manual intervention through transmission errors | unnecessary process steps
How do we organize our talent management and become convincing as a company?
In every company talent management begins with the search for, as well as the first contact with a potential employee: a seamless process can offer the potential employee their first positive impression. With Scheer Process Mining you are given a comprehensive overview of processes with the necessary KPI’s for the optimization and adaptation of your talent management operation:
Excessively long throughput times for process steps | incorrect roles and rights management | time intensive and complex processing forms
How do I design my logistics processes and, in doing so, increase my productivity?
An incorrectly chosen strategy at goods-in, for commissioning as well as at goods-out can have far reaching consequences such as excessive storage time, commissioning lines that are too long or MHD’s that are too short. With Scheer Process Mining you can set realistic logistics processes for your company and filter out possible bottlenecks:
Excessively long commissioning lines | complex goods management system | manual data administration | incorrect goods location