Future-proof implementation of the omnichannel strategy
The critical factor in achieving satisfied customers is providing a good user experience. One of the main components of this at Kneipp is the seamless linkage of all sales channels such as the flagship store and the online shop through an intelligent omnichannel strategy. Thanks to the model-based approach of Scheer PAS, the set-up and the extension of the online-shop offering, and the international growth in flagship stores are fast and transparent. Kneipp has the agility to react quickly at all times to new requirements from the market and from customers.